📦 Shipping Policy

Order Processing

All orders are prepared and shipped within 1 to 2 business days. Once your order is confirmed, our team processes it immediately to ensure rapid shipping.

Delivery Times

After shipping, packages are usually delivered within 4 to 7 business days. Delivery windows may vary depending on the destination and carrier conditions, but we always do our utmost to ensure fast delivery.

Shipping Costs

Delivery is 100% free for all orders over €20, regardless of the total order amount or destination.

Tracking Number

As soon as your order is shipped, a tracking number will be automatically sent to you via email. This allows you to track your package in real-time right up until delivery.

Delivery Address

Please ensure that the address provided at the time of your order is correct and complete. In the event of an incorrect or insufficient address, the customer will bear full responsibility for any delays or non-receipt of the package.

Exceptional Delays

In the event of a significant delay (due to customs, unexpected logistical issues, or peak periods), our customer service team remains entirely at your disposal to assist you and provide update details on your package's progress.